Shipping Policy (Digital Products)

Thank you for shopping with House of Kimono.
All of our products are delivered digitally — no physical items are shipped.

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Digital Delivery

• All sewing patterns and digital products are delivered electronically.

• After completing your purchase, you will receive an email containing your download links.

• Downloads are typically available immediately, but in rare cases may take up to 5 minutes to appear.

• If you do not receive your download email, please check your spam/junk folder or contact us.

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No Physical Shipping

As all products are digital:

• No physical goods will be posted to you.

• No shipping charges apply.

• No delivery times apply.

Your order will be fulfilled online only.

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Download Assistance

If you experience any issues with:

• Accessing your files

• Downloading your files

• Receiving your download email

Please contact us and we will help resolve the issue promptly.

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Incorrect or Missing Files

If you receive the wrong file or if any files are incomplete or corrupted, contact us and we will send corrected files at no cost.

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Contact Us

If you have any questions about digital delivery or need help with your downloads, please contact us.