Refund Policy

Return & Refund Policy (Digital Downloads)

Thank you for shopping with House of Kimono.
All of our products are delivered as digital downloads.

Digital Products – No Returns or Refunds

Due to the nature of digital files, we do not offer refunds or accept returns.

By completing your purchase, you agree to waive your right to a refund under the UK Consumer Contracts Regulations for digital content.

Faulty or Incorrect Files

If you experience any issue with your download — such as:

• a corrupted file

• missing pages

• incorrect product

• difficulty accessing your files

Please contact us at and we will resend or replace the files at no cost.

We want to ensure you receive the product you paid for.

Contact Us

If you have any questions about this policy or need help with your download, please contact us.